At Drukatt, and surely in your company, we work with five KPIs that are like five mantras: reliability, maintainability, sustainability, repair time and costs.

We explain them with five cases that each represent a KPI.

KPI: Obsolescence

This is the story of Manuel, head of mechanical maintenance at a power generation plant.

One fine day, one fine morning, bang, alarm bells: an overheating in the bearings of the 95XP3.1 motor had cracked the rear cover of an electric motor. Nerves.

Problems.

That morning, Manuel, in addition to having to review all the work orders, had to…

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KPI: Maintainability

—Good morning, Drukatt speaking.

—Hi, I’m David, electrical maintenance, chemical plant.

—Hi David! What’s the problem?

—I have been buying motors installed in my electrical panels for years because the manufacturer does not offer me any alternative. But the real problem…

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KPI: Reliability (MTBF)

Rafael, responsible for electrical reliability in a multinational company, had a compressor on his machine that could crack at any time.

If these fans failed, there was a major stoppage, losses, rushing, nerves. That’s why they had already “switched to preventive” some time ago. But, as you know, preventive maintenance has significant associated costs if the MTBF is short.

Getting down to business, one day Rafael received a proposal from an engineering…

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KPI: Time to Repair (MTTR)

Javier was fed up with the delivery times for some of his spare parts.

He was pissed off, like you, like us, by the months-long deadlines.

And that day Javier was particularly tense. He was in urgent need of a replacement, which would either come or he would lose millions of dollars. So Javier tried his luck with…

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KPI: Costs

We told Damian that we don’t like to talk about cost reduction directly. Now you will understand, but these Drukatt cracks.

Damián, buyer. With the functions and responsibilities of a buyer. And we tell you that we don’t like to talk about cost reduction? Come on, let’s go.

But he wasn’t a “let’s see if I can find someone who can offer me this or that cheaper” buyer….

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